Frequently Asked Questions

Once your order is placed, your uploaded photo is promptly forwarded to one of our skilled artists. Kindly allow a duration of 1-3 days for the artwork to be meticulously crafted, followed by an additional 5-10 days for the product to be dispatched. The estimated delivery time for your Paw Pic Art product is a maximum of 2-3 weeks from the moment your order is placed.

Please note that tracking numbers may take up to 4 days to be generated. If you have not received your tracking information within this timeframe, please don't hesitate to contact us via email at support@pawpicart.com.

Our top priority is your complete satisfaction and ensuring that you adore the final artwork. The printing process will commence once you have given your approval.

In the unlikely event that you are not entirely satisfied with your purchase, we are committed to working closely with you to rectify any concerns and make sure you are happy.

For digital art files, we offer revisions until you are satisfied with the result.

For further information or assistance, please feel free to contact us via email at support@pawpicart.com. We are here to provide you with more details and address any questions you may have

Certainly! We are skilled in creating artwork featuring various animals, including dogs, cats, horses, birds, cows, and more. We also offer the option to create artwork of humans. Feel free to explore our diverse range of options for your personalized artwork.

To ensure timely delivery of your order, we ship items separately as we work with different print partners for different products. This allows us to expedite the shipping process and ensure you receive your items promptly.

Yes, Paw Pic Art provides worldwide shipping. For physical items, we can ship them to customers around the globe. Additionally, for digital art files, there is no need for physical shipment, allowing us to accept orders from any location worldwide. We are committed to serving customers from every corner of the world and delivering our products efficiently.

Customs fees may be applicable for shipments outside of the USA, depending on the destination country. The fees can vary based on factors such as the order value, country limits, and product specifications. It is your responsibility to bear these fees.

If you don't have a photo of the pets all together, we suggest using a photo collage app on your phone. Alternatively, you can upload multiple photos during the order process.

Please note that we typically allow a maximum of 3 pets. If you have more than 3 pets, kindly contact us or send an email to support@pawpicart.com for further assistance.

Please note that any changes to an order must be made within 12 hours from the time of purchase. It's important to keep in mind that we send your pet uploads directly to our artists immediately after you make a purchase.

You don't need to be a professional photographer to take a great picture of your pet. However, we have some tips to share before you make your final purchase. Please refer to our Image Capture Guide for recommendations. We suggest capturing photos in sunny or bright light, and having your pet in a sitting or standing position.

Absolutely! As soon as you complete your order, we promptly forward your pet upload to one of our talented artists. Once the artwork is completed, we will send you an email for your approval. We understand the importance of your satisfaction, so we provide multiple revisions until you are completely happy with the final result.